At Talk Home App, we strive to ensure that any approved refunds are processed efficiently and securely. When a refund is approved, the credited amount is returned to the original payment method used for the top-up or transaction, such as a bank card or PayPal account. It is important to note that the exact timing of the refund depends on the payment gateway and provider associated with your account.
Typically, refunds are processed within a few working days; however, in some cases, it may take up to 14 working days for the funds to appear in your account. This variation is due to the internal processing procedures of banks and payment providers, which are outside of Talk Home App’s control.
To help ensure a smooth process, please retain your transaction details and reach out to our customer support team if the refund does not appear within the expected timeframe. Our team is always ready to assist with any questions or issues regarding refunds.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article